There are several things you can do to improve rapport-building
and the development of trust during the course of the interview. As
already mentioned, successful interviewees do more than just answer
questions correctly. They also convince interviewers that they are
the sort of people the interviewer can work with. Of course, answering
questions in a convincing manner goes a long way towards
establishing rapport and trust; however, there’s a lot more to it than
simply articulating a series of technically correct responses.
Stated in its simplest terms, building rapport and trust (R&T)
during an interview requires that you show the interviewer that you’re
a good person to work with by demonstrating the appropriate behaviours
during the interview. For example, it is self-defeating to tell the
interviewer that you’re a great team player but sit throughout the
interview looking as though you could frighten paint off the wall.
In short, you need to back up your words with your actions.